Terms and Conditions
Last updated: February 07, 2025.
These Terms and Conditions govern your use of Ecotek Group LLC services, including but not limited to SMS messaging, website access, and any related offerings (the “Service”). By using our Service, you agree to comply with and be bound by these Terms and Conditions.
1. Brand Name
The Service is provided by Ecotek Group LLC, dba Ecotek Power Wash, 637 Keith Lane Owings, MD, 20736, USA (“Company”, “we”, “us”, or “our”), operating in accordance with applicable laws and regulations.
2. Message Types
By opting into our messaging service, you agree to receive the following types of messages:
- Appointment Reminders
- Marketing & Promotional Offers
- Transactional Notifications (e.g., order updates, account changes)
- Customer Support Communications
You acknowledge that message content and frequency may vary based on your interactions with our Service.
3. Message Frequency Disclosure
The number of messages you receive may vary depending on your account activity, preferences, and service interactions. On average, users may receive 5-10 messages per month.
4. Message and Data Rates May Apply
Standard message and data rates may apply when using our Service. Your carrier’s standard messaging rates and fees apply. We are not responsible for any charges incurred from your mobile carrier.
5. Customer Care Contact Information
For support regarding our messaging service, you can contact us:
- Text “HELP” to (443) 903-1034 for automated assistance.
- Email: admin@ecotekpowerwash.com
- Phone: (443) 903-1034
6. Opt-Out Instructions
If you wish to stop receiving messages from us, you can:
- Text “STOP” to (443) 903-1034 to unsubscribe from all messaging services.
- Alternatively, contact us at admin@ecotekpowerwash.com to request removal.
- After opting out, you may receive a confirmation message but will no longer receive additional texts.
7. User Responsibilities
- You confirm that you are the authorized user of the phone number provided.
- You agree not to use the Service for unlawful or unauthorized purposes.
- You acknowledge that message delivery may be affected by carrier restrictions, service interruptions, or external factors beyond our control.
8. Privacy & Data Use
We respect your privacy. Your data is collected, stored, and used in accordance with our Privacy Policy, available at https://www.ecotekpowerwash.com/privacy-policy/. We do not share or sell your personal information for marketing purposes.
9. Changes to These Terms
We reserve the right to update these Terms and Conditions at any time. Any modifications will be effective upon posting on our website. Continued use of our Service after changes indicates acceptance of the updated terms.
10. Limitation of Liability
We are not responsible for delays, miscommunications, or any issues related to mobile carriers. By using our Service, you agree that we are not liable for any direct, indirect, or incidental damages resulting from message delays or errors.
11. Governing Law
These Terms and Conditions are governed by the laws of USA. Any disputes arising from these terms will be resolved in the applicable jurisdiction.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us at:
📧 Email: admin@ecotekpowerwash.com
📞 Phone: (443) 903-1034
🌐 Website: https://www.ecotekpowerwash.com/
By using our Service, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.